2025 Performance Excellence Award nominees

Winner: Access community health centers

2024 Performance Excellence Award

Winner: sixteenth Street community health centers

2023 Performance Excellence Award

Winner: access community health centers

Description

To demonstrate WPHCA’s commitment to supporting Community Health Center (CHC) team-based performance improvement and innovation, WPHCA solicits nominations for the Performance Excellence Award during the summer/fall of each year. The award is conferred annually at WPHCA’s Fall Learning Session. The Performance Excellence Award recognizes and celebrates Community Health Center teams and the efforts they have made over the past year towards achieving the quintuple aim: improving population health, enhancing patient experience, promoting access to care, improving care team well-being, and reducing health care costs. WPHCA recognizes that improvements can come in many forms and could include a range of achievements, including clinical and organizational process improvements, innovations in digital tools and technology, service expansion, and more. 

Nominees will be able to describe the role that team members had in achieving improvements through planned change processes. Additionally, WPHCA recognizes that Health Center engagement and participation in WPHCA Peer Learning Networks, training, data submission, and technical assistance activities are critical to the sustainability and viability of WPHCA and our Community Health Centers. The selected team will have demonstrated collegiality in sharing their experiences with colleagues and peers through the state and/or nation. 

Criteria

All nominees must meet the following general criteria:  

• The nominated team is an inter-professional group focused on performance improvement.
• To encourage leadership development within CHCs, teams led by staff other than CEO/Executive level will be preferred. Senior leadership may be represented on the performance improvement team, but other staff should lead primary work efforts and coordination.
• The nominated team conducted a specific performance improvement or innovation initiative at their Health Center that works towards achieving the goals of the Quintuple Aim including:
  1. Improving population health
  2. Enhancing patient experience
  3. Promoting access to care
  4. Improving care team well-being
  5. Reducing costs
• The team used data and/or other tools to measure and demonstrate the impact of their work.
• Nominees should share their experiences demonstrating engagement and collaboration with local and statewide partners by sharing and spreading their improvement learnings.

Selection Process

WPHCA staff facilitate an objective selection process administered by 2-3 out-of-state Primary Care Association, Health Center Controlled Network, or Community Health Center staff who are recruited to serve as an objective review team.

Nominate a Team