medical assistant appreticeship (MAA) program
“This program has provided us an additional recruiting resource for developing new Medical Assistants. Given the high cost of travel staffing, this program will easily cut costs in the long run. In addition, the program has been a great morale boost for our staff. It shows a willingness to think outside the box, and staff see our Hospital’s willingness to invest in an employee’s future. We look forward to continue participation in future years.”
WPHCA’s Medical Assistant Apprenticeship (MAA) Program is an inhouse apprenticeship program that prepares participants to take the Certified Clinical Medical Assistant (CCMA) exam through the National Healthcareer Association (NHA). WPHCA staff manage the program and ensure that participating Employers and Apprentices have the support and knowledge they need to complete program requirements and the exam successfully.
Accepting priority Community Health Center applications to participate from May 1 – June 30, 2023, before opening to other community partners.
The program will take place from
October 2023-September 2024.
The MAA Program is a great opportunity for:
- Health Centers looking to develop or strengthen their MA workforce pipelines
- Incumbent CHC staff seeking additional professional development or clinical experience, either as program Coaches or Apprentices
Important Program Dates
| Description | 2023 Program Dates |
|---|---|
| Health Center Priority Registration Opens Health Center Employers can register their Apprentices with the program once they have signed and returned a signed MAA Employer Manual. Health Center registrations will be accepted through August 31st, 2023, though submissions received by June 30th will receive priority placement. | May 1 – June 30, 2023 |
| Program Kickoff Webinar Join WPHCA staff to learn more about our MAA program and how to set up your Apprentice for success! This webinar will be recorded for anyone unable to attend. | May 1, 2023 11:00am-12:00pm |
| Community Partner Registration Opens Community Partner Employers can register their Apprentices with the program once they have signed and returned a signed MAA Employer Manual. | July 1 – August 31, 2023 |
| Coach Orientation Mandatory webinar for Coaches to meet program staff, understand expectations for their role and that of Apprentices, and learn about the curriculum structure. | September 6, 2023 1:00-3:00pm |
| Apprentice Orientation Mandatory webinar for Apprentices to meet program staff, understand expectations for their role, and learn about the curriculum structure. The Instructure will also present on academic requirements and lab day | September 11, 2023 10:00am-12:30pm |
| First Day on Site as an Apprentice Apprentice’s first date with Employer in the MA Apprentice role. | October 2, 2023 |
| Final Date to Receive a Full Refund Employers may receive a full tuition refund if their Apprentice leaves the program, voluntarily or involuntarily, within 2 weeks of the program’s start. | October 13, 2023 |
| Final Date to Receive a 67% Refund Employers may receive a 67% tuition refund if their Apprentices leave, voluntarily or involuntarily, the program within 10 weeks of the program’s start date. | December 8, 2023 |
| In-Person Lab Day #1 – Location TBD, held on a Saturday | TBD January 2024 |
| In-Person Lab Day #2 – Location TBD, held on a Saturday | TBD April 2024 |
| In-Person Lab Day #3 – Location TBD, held on a Saturday | TBD July 2024 |
| Final Canvas Module Due Date All online course materials are due. | TBD October 2024 |
| 6-week NHA Study Course Available The Apprentice must meet all program requirements before study course registration is approved. Taking the CCMA study course is optional. | TBD October 2024 |
| First Opportunity to Register for CCMA Exam | TBD |
Questions?
Reach out to WPHCA’s Equity & Workforce Specialist, Kirstie Yu (kyu@wphca.org), with questions.
See Open Positions at Community Health Centers
See Available Opportunities