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Peer Learning Networks

Peer Learning Networks are formal or informal groups that convene for the purpose of:

  • Leveraging the collective knowledge of the group to accelerate Health Center work related to quality improvement
  • Strengthening the relationships/networks among Health Center staff with similar job functions
  • Gaining strategic ideas and tactical skills to use on the job

Face-to-Face Peer Learning Network meetings will require a registration fee, usually around $25.  Registration fees cover food, beverages, and materials or meeting space as applicable.

 

Advocacy Leaders Peer Learning Network

Who: Health Center Staff

What: This peer learning network serves as a forum to share updates on the policy environment, advocacy best practices, and activities to further elevate Health Centers with elected officials and their staff.  Meetings will be monthly via conference call and quarterly face-to-face.  The focus will be on advancing the WPHCA Advocacy Plan, and each Health Center is encouraged to designate an Advocacy Leader.

Participants will:

  • Learn best practices in building relationships with Legislators and staff
  • Increase their knowledge of policy issues affecting Health Centers
  • Strengthen relationships/networks among their Health Center peers
  • Develop and implement advocacy skills and the WPCHA Advocacy Plan at their Health Center

For more information contact: T.R. Williams, 608-443-2953

 

Back Office Billing (BOB) Peer Learning Network

Who: Billers, coders and other revenue cycle staff who are often working behind the scenes to make the Health Center run.

What: The goal of this peer learning network is to provide a venue in which participants can share and learn best practices in back-end billing, coding and accounts receivable processes, to improve their individual work performance and improve their Health Center's revenue cycle in key performance metrics.  Each meeting is planned based on hot topics of interest to CHC staff including discussions focused on sharing best practices and collective problem solving.  BOB meets face-to-face twice a year and holds monthly calls.

For more information contact: Kay Brewer, 608-443-2940

 

Behavioral Health Peer Learning Network

Who: Behavioral health leadership and other key behavioral health team members in Health Centers.

What: Through monthly conference calls, this peer network hopes to advance Health Center behavioral health efforts through group discussions, sharing of promising practices and resources, and guest speaker content experts.  Topics vary depending on network member interests and expressed needs.  Topic examples include Health Center integration, enhanced workflows, school-based behavioral health, substance abuse services, SBIRT, and education and training opportunities.

For more information contact: Molly Jones, 608-443-2957

 

CEO Peer Learning Network

Who: Health Center CEOs

What: The CEO Peer Learning Network meets twice annually, the night before WPHCA Board meetings in July and October.

Participants will:

  • Leverage the collective knowledge of the group to address common problems faced by CEOs in supporting a Board, managing staff, and representing the organization externally.
  • Strengthen relationships/networks among Health Center CEOs
  • Share tactical skills and approaches to use on the job.

For more information contact: Stephanie Harrison, 608-443-2951

 

CHC Board Member Peer Learning Network

Who: Health Center board members

What: WPCHA will be hosting an array of CHC Board Member face-to-face training and networking opportunities.  The cost of events will vary depending on the location and number of meals, with costs usually ranging between $15 - $25 per person.

Participants will:

  • Network with other CHC Board members and share best practices related to Board governance, roles and responsibilities, and challenging scenarios
  • Develop strategies to continually improve Board functioning
  • Discuss topical concerns raised by participants

For more information contact: Stephanie Harrison, 608-443-2951

 

Emergency Preparedness Peer Learning Network

Who: a variety of CHC staff involved in facilities, security, and assuring business continuity during emergencies.

What: The goal of this peer learning network is to provide a venue for learning and information sharing in order to increase the preparedness of Wisconsin community Health Centers for a variety of hazards.  The group focuses on emergency planning, response and recovery.  Substantial focus is on CHC integration with Wisconsin's seven regional health care coalitions  and information sharing from the Wisconsin Healthcare Emergency Preparedness Program.  This network meets every other month via conference call and web and also has occasional in-person meetings or learning events.

For more information contact: Parker Garman, 608-443-2958

 

Epic Users Group

Who: Epic users

What: The Epic Users Group will meet every other month to share tips and tricks, stories, problem solve reoccurring issues, and other quick wins.  Epic users will have a forum to share workflows, discuss technical issues, and other EHR-specific topics with a group of peers and fellow system users.

For more information contact: Molly Jones, 608-443-2957

 

Finance and Operations Group (FOG)

Who: Finance and operational CHC staff

What: This Peer Learning Network meets three times a year in a face-to-face setting with CHC staff coming together to connect with peers, share best practices, engage in collaborative problem solving and become informed of local, state, and federal issues and trends that impact Health Center financial and operational health.

Participants will:

  • Leverage the collective knowledge of the group to accelerate Health Center work related to improving the quality of Health Center fiscal and operations
  • Strengthen relationships/networks among Health Center staff
  • Gain strategic ideas and tactical skills to use on the job

For more information contact: Lynsey Ray, 608-443-2947 

 

Fund Development/Grant Writing Peer Learning Network

Who: Wisconsin CHC staff involved in grant writing and fund development activities within Health Centers.

What: This network is comprised of staff responsible for grant writing, "friend raising," and donor development.  Discussion topics include strategies to engage Health Center Boards in fundraising efforts, donor development strategies, and Health Center innovations that demonstrate value to stakeholders and donors.

For more information contact: Lynsey Ray, 608-443-2947

 

Human Resources Peer Learning Network

Who: Human resource staff and workforce professionals from Community Health Centers across Wisconsin.

What: The group consists of members meeting with one another on a quarterly basis about topics including: employee onboarding, staff satisfaction, credentialing & privileging, salary & benefits, recruitment and retention, employment law, and performance management.

For more information contact: Kysa Stocking, 608-443-2956 

 

Operations Peer Learning Network

Who: Operations leaders in Community Health Centers, like Chief Operating Officers, Directors of Operations or other related positions such as clinic site managers or department managers/directors.

What: The goal of this peer learning network is to provide a venue in which operations leaders at Community Health Centers in Wisconsin are able to collaborate, learn from each other and share best practices.  The network will strengthen relationships and networks as well as leverage the collective knowledge to spread strategic ideas and enhance skills.  Topics for discussion are driven by hot topics and feedback from network members.  This group meets every other month via conference call and twice a year face-to-face.

For more information contact: Kay Brewer, 608-443-2940 

 

Oral Health Peer Learning Network

Who: Oral health leadership and other key oral health team members in Health Centers.

What: The goal of this peer learning network is to provide a venue in which participants can share and learn best practices on Oral Health integration, billing for Oral Health services, school-based Oral Health services, staff workflows, clinical, operations, and financial dental program best practices, dental provider recruitment and retention, and current barriers around access and capacity.  Each meeting is planned based on hot topics of interest to CHC staff including discussions focused on sharing best practices and collective problem solving.  The Oral Health PLN meets face-to-face once a year and holds bi-monthly calls.

For more information contact:  Kysa Stocking, 608-443-2956

 

Outreach and Enrollment Peer Learning Network

Who: Patient Resource Navigators, Certified Application Counselors, Navigators, Enabling Services Staff

What: Providing consumer enrollment assistance to BadgerCare and the Marketplace is a key function for Health Centers.  CHC enrollment staff working in Health Centers need to stay informed of the policy and regulatory environment as it relates to their work.  This forum provides an opportunity for enrollment staff to hear updates from WPHCA, engage in discussion and joint problem solving with their peers, develop and share best practices and identify future areas for technical assistance.  The group currently meets via phone and web on a quarterly basis.

For more information contact: Shannon Drake-Buhr, 608-443-2955 

 

Quality Outcomes Group (QuOG) Peer Learning Network

Who: Health Center staff involved in advancing care delivery for quality improvement outcomes, including quality improvement staff, RN's, providers, medical directors, and clinical managers.

What: The Quality Outcomes Group Peer Learning Network holds monthly conference calls to review current performance on priority quality measures, particularly on diabetes.  Peer-supported collaboration will serve as the backbone where Health Centers can provide and receive more targeted quality improvement (QI) assistance.  Areas of focus include promising practices, quality resources, and the QI infrastructure of Health Centers, such as building and maintaining QI teams, implementing PDSA cycles, and creating a culture of excellence.  In participating in QuOG, Health Centers could see lasting advances in priority quality measures.

For more information contact: Molly Jones, 608-443-2957