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Fall Learning Session
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9/13/2017 to 9/14/2017
When: 11:30 AM
Where: Kalahari Resort
1305 Kalahari Drive
Wisconsin Dells, Wisconsin  53965
Contact: Lindsey Hess

Online registration is closed.
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Conference Location

Kalahari Resort

1305 Kalahari Drive

Wisconsin Dells, WI 53965



Reserve your room today!
Tell them you are with the Wisconsin Primary Health Care Association to receive the special room rate of $109.00. The room block expires on August 21st.


Invoices will be sent after the event if you are paying by check.  If you would like to pay by credit card, please contact Lindsey Hess at 608-443-2945.

Early Bird Special has been extended! April 4 - July 31 - $144/attendee


Early Bird Special Group Discount (6 or more attendees) has been extended! April 4 - July 31 - $108/attendee


July 31 - September 6 - $180/attendee


July 31 - September 6 (6 or more attendees) - $135/attendee


Speaker Discount - $20 Off Registration Fee


Cancellation Policy

Registered participants may substitute another participant at no charge up to the day of the conference. You will need to send an email to Lindsey Hess with the new participant name as soon as possible to coordinate meals and participant materials. Participants may cancel at no charge up to 7 days before the event begins. No refunds are available for cancellations 6 days or fewer before the event begins.


Special Accommodation
If a participant requires special accommodation under the Americans with Disabilities Act, please contact Lindsey Hess at the Wisconsin Primary Health Care Association (608-277-7477).


Special Dietary Requests
A vegetarian option will be available. Please let us know if you have other needs.


Who Should Attend

Clinical, administrative, and quality improvement champions in medical, dental, and behavioral health fields.



Shared Value and Success: Growing Resilient Communities


The overall purpose of this Learning Session is to bring together Wisconsin Health Center teams to share and learn best practices that drive quality and create value.


Conference Objectives

At the end of the educational session, participants should be able to:

  • Identify strategies that will encourage interdepartmental integration in their organization
  • Utilize quality improvement strategies and targeted interventions to enhance the health and wellbeing of patients
  • Describe ways to grow resiliency and enrich communication within your organization
  • Participate in the learning community by networking with statewide peers



This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Interstate Postgraduate Medical Association (IPMA), and Wisconsin Primary Health Care Association (WPHCA). The IPMA is accredited by the ACCME to provide continuing medical education for physicians.


Credit Designation

The Interstate Postgraduate Medical Association designates this live activity for a maximum of 9.25 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Performance Excellence Award 

WPHCA is soliciting nominations for the third annual Performance Excellence Award, which will be conferred annually at WPHCA’s Fall Learning Session. The Performance Excellence Award will recognize and celebrate CHC performance improvement teams and the efforts those teams have made over the past year to improve the health of patients, improve patient experience with their care and/or improve the cost effectiveness of care.


Application for the Performance Excellence Award is Closed. 


Show-and-Tell Session 
WPHCA will be hosting a Show-and-Tell Session at the 2017 Fall Learning Session (FLS) where Health Centers are encouraged to participate and share any improvements, current projects, PDSA cycles, or other team-based initiatives made in the last year or two related to quality. One breakout room will be open with tables and slide boards displaying Health Center posters where FLS attendants will have the opportunity to walk around, look at other Health Center posters, discuss methods and outcomes shared, and enjoy an informal networking environment.


Submission for the Show-and-Tell Session is Closed. 




Wednesday, September 13, 2017


11:30 am - 12:00 pm       REGISTRATION


12:00 pm - 12:45 pm       WELCOME LUNCH

                                             Sponsored by Wisconsin Collaborative for Healthcare Quality


12:45 pm - 1:45 pm         PEER-TO-PEER NETWORKING SESSION

Structured discussion time with your health center colleagues that serve in similar roles. Bring your challenges, successes, and questions to share!

Network Session Topics:

     1. Quality Improvement

     2. Behavioral Health

     3. Oral Health

     4. General


1:45 pm - 2:00 pm           BREAK


2:00 pm - 5:00 pm           PLENARY WORKSHOP (with a break and snack)

                Demonstrating Resilience in Times of Change

               “Pat” Patricia Moten Marshall from SynerChange Chicago




                                                Our break will be Sponsored by ISG Financial Advisors



Request for PE Award Nominations! This year will be WPHCA’s third year presenting a Performance Excellent Award to a Health Center. If you’re interested, please let Lynsey Ray ( know directly. Find the application and

                                            application instructions here!

Come and mingle with your fellow health center peers while enjoying a drink and some hors d’oeuvres! We will also be announcing the winner/honorees of our Performance Excellence Awards! Wednesday evening's reception is free and open to all Attendees!

Sponsored by Johnson Insurance and Johnson Bank


Thursday, September 14, 2017


7:00 am - 7:30 am          REGISTRATION


7:30 am - 8:00 am          BREAKFAST


8:00 am - 9:00 am          WELCOME AND OPENING SESSION


9:00 am - 9:15 am          BREAK


9:15 am - 10:15 am        STORY TELLING "A" SESSIONS


                                            1A School-Based Behavioral Health

                                     Speaker: Jess Springer from NorthLakes Community Health Center


                                             2A Chronic Disease Panel Discussion: How Four Health Centers Improved                                                                                            their Hypertension and Diabetes Quality Measures


                         Anita Boelter and Jennifer Burklund from Partnership Community Health Center

                         Holly Nannis from Sixteenth Street Community Health Center

                         Heidi Keleske from Bridge Community Health Clinic

                         Chelsea Hundt from Scenic Bluffs Community Health Centers


                                             3A Dental Scheduling By Design

                                      Speaker: Michele Scholz-Evers from Partnership Community Health Center


10:15 am - 10:30 am      BREAK


10:30 am - 11:30 am      STORY TELLING "B" SESSIONS


                                            1B The Ice Cream Effect, and Other Ideas For Creating a Thriving

                                                  Environment of Support Within Your Clinic

                                      Speaker: Gene Braaksma, Ph.D., from Gerald L Ignace Indian Health Center, Inc.


                                            2B Dental Panel Discussion on Oral Health Integration into Primary Care


                        Cheryl Larsen from Lake Superior Community Health Center

                        Tara Lapcinski from NorthLakes Community Clinic


                  3B Adverse Childhood Experiences: How Health Care Providers Can Help Break

                                     The Cycle of ACEs

                                     Speaker: Patricia Sarvela from Partnership Community Health Center


11:30 am - 12:15 pm      LUNCH

                                            Sponsored by LabCorp



12:15 pm - 1:00 pm       SHOW-AND-TELL SESSION

All CHCs are encouraged to participate and share any improvements, current projects, PDSA cycles, or other team-based initiatives made in the last year or two related to quality. Attendants of the FLS will be encouraged to walk around, look at other Health Center posters, discuss methods and outcomes shared, and enjoy an informal networking environment. To find out more, click here or e-mail Sarah Wright (





1:00 pm - 2:30 pm        KEYNOTE SPEAKER

                      Culture of Collective Impact

                      Paul Schmitz author of "Everyone Leads: Building Leadership from the Community Up."



2:30 pm - 2:45 pm        WPHCA CLOSING (Drawing of door prize and snack)


2:45 pm                          ADJOURN


Conference Planning Committee 
Sarah Wright, RN, MPH, WPHCA
Kay Brewer, MPH, WPHCA

Molly Murray, WPHCA

Kysa Stocking, WPHCA

Amber Diorio, WPHCA
Lindsey Hess, WPHCA