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Fall Learning Session
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Fall Learning Session

9/11/2019 to 9/12/2019
When: September 11-12, 2019
12:00 PM
Where: Hotel Marshfield
2700 S Central Ave.
Marshfield, Wisconsin  54449
Contact: Lindsey Hess

Online registration is closed.
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Conference Location

Hotel Marshfield

2700 S Central Ave

Marshfield, WI 54449

Reserve your room today!
Call 715-387-2700 and tell them you are with the Wisconsin Primary Health Care Association, to receive the special room rate of $90.00. The room block expires on August 23rd.


Invoices will be sent after the event if you are paying by check.  If you would like to pay by credit card, please contact Lindsey Hess at 608-443-2945.



Early Bird Special EXTENDED! May 29 - August 2 - $144/attendee

Early Bird Special Group Discount (6 or more attendees) May 29 - August 2 - $108/attendee

August 2 - September 4 - $180/attendee

August 2 - September 4 Group Discount (6 or more attendees) - $135/attendee

Speaker Discount - $20 Off Registration Fee


Cancellation Policy

Registered participants may substitute another participant at no charge up to the day of the conference. You will need to send an email to Lindsey Hess with the new participant name as soon as possible to coordinate meals and participant materials. Participants may cancel at no charge up to 7 days before the event begins. No refunds are available for cancellations 6 days or fewer before the event begins.


Special Accommodation
If a participant requires special accommodation under the Americans with Disabilities Act, please contact Lindsey Hess at the Wisconsin Primary Health Care Association (608-277-7477).


Special Dietary Requests
A vegetarian option will be available. Please let us know if you have other needs.



Who Should Attend
Health Center leaders, clinical, administrative, finance, quality improvement, and outreach and enrollment champions.

Leading from the Inside Out for a Healthier Wisconsin


Join your colleagues to share and learn promising practices for leveraging community-based work and partnerships to enhance patient care.

Conference Objectives

  • Identify strategies that will encourage interdisciplinary integration in your organization
  • Utilize quality improvement strategies and targeted interventions to enhance the health and well being of patients
  • Participate in the learning community by networking with statewide peers
  • Identify the scientifically validated qualities of low-performance and high-performance leadership and describe their neuroscience-based relationship to states of burnout and resiliency.



This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Interstate Postgraduate Medical Association (IPMA) and WPHCA.  The IPMA is accredited by the ACCME to provide continuing medical education for physicians.


The Interstate Postgraduate Medical Association designated this live activity for a maximum of 9.25 AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.



Performance Excellence Award

WPHCA is soliciting nominations for the fifth annual Performance Excellence Award, which will be conferred annually at WPHCA’s Fall Learning Session. The Performance Excellence Award will recognize and celebrate CHC performance improvement teams and the efforts those teams have made over the past year to improve the health of patients, improve patient experience with their care, and/or improve the cost effectiveness of care.

Please complete the form linked here and include it in the nominee's application packet. Contact Lynsey Ray ( with any questions. Completed nomination forms are due to Lindsey Hess ( by August 1, 2019.



Show-and-Tell Session

WPHCA will be hosting a Show-and-Tell Session at the 2019 Fall Learning Session (FLS) where Health Centers are encouraged to participate and share any improvements, current projects, PDSA cycles, or other team-based initiatives made in the last year or two related to quality. One breakout room will be open with tables and slide boards displaying Health Center posters where FLS attendants will have the opportunity to walk around, look at other Health Center posters, discuss methods and outcomes shared, and enjoy an informal networking environment.

For further details, please review the Show-and-Tell description document. For assistance with creating a poster, review the Poster Creation 101 instructional document.

Each Health Center is responsible for creating and printing their own posters. Respond by August 1st to Kysa Stocking ( whether your Health Center will be creating a poster or if you would like assistance in creating a poster.



Wednesday, September 11, 2019

11:30 a.m. - 12:30 p.m.          REGISTRATION/LUNCH

                                                     Sponsored by Quest Diagnostics


12:30 p.m. - 12:45 p.m.          WELCOME



12:45 p.m. - 5:00 p.m.            PLENARY WORK SHOP (with a break and snack)

                                                     Led by Daniel Friedland, MD, CEO of SuperSmartHealth


                                                     Dr. Daniel Friedland, is an expert on the science and practice of high-performance leadership and                                                                                           resiliency and the author ofLeading Well from Within: A Neuroscience and Mindfulness-Based Framework                                                                                     for Conscious Leadership.

                                                     Whether you lead in healthcare administration, caring for patients, or as a parent, the way you lead                                                                                       from the inside out is key to the joy, significance and impact you experience as a leader.

                                                      High-performance leaders are self-aware, present, resilient, authentic, compassionate, courageous,                                                                                        decisive and achieve results. They lead with greater influence and create an environment where people thrive with                                                            well-being, resilience and performance.

                                                      What threatens high-performance leadership is the threat of stress. It can trigger fight and flight                                                                                              responses resulting in reactive low-performance leadership states, which can cause disengagement and burnout, not                                                        only in the leaders themselves, but also in those who they lead.

                                                      Through a mix of groundbreaking science, story, and experiential learning, you will discover a powerful neuroscience                                                        and mindfulness-based framework to transform your mindset, master stress, cultivate resiliency and take your                                                                    leadership to the next level to make an even bigger difference in the lives of all who you serve.


                                                       Dr. Daniel Friedland is sponsored by Envision IT, LLC



                                                    BREAK (around 2:45 pm)




                                                     Sponsored by Johnson Insurance and Quest Diagnostics



Thursday, September 12, 2019

7:15 a.m. - 8:00 a.m.               REGISTRATION/BREAKFAST


8:00 a.m. - 8:25 a.m.               WELCOME AND TRANSITION TO BREAKOUTS


8:25 a.m. - 9:25 a.m.              STORY TELLING "A" SESSIONS

        1A: Social Determinants of Health - Screening with a Target  Patient Population

  • Barb Mlsna, Health Information Manager, Scenic Bluffs Community Health Center 

                                                     2A: Patient Visit Planning and Huddles 

  •  Angelique Ayers, Registered Medical Assistant, Community Health Systems, Inc. 
  •  Renee Johnson, Certified Medical Assistant, Community Health Systems, Inc. 
  •  Nancy Brede, RN & Clinic Manager, NorthLakes Community Clinic 

                                                     3A: Bellin Health - Success in Linking Clinical and Financial Performance in Value Based Environment 

  •  Jim Dietsche, C.P.A, COO and CFO, Bellin Health


9:25a.m. - 9:40 a.m.              BREAK


9:40a.m. - 10:40 a.m.            STORY TELLING "B" SESSIONS

                                                     1B: Immigration and Getting Public Benefits

  • Caroline B. Gomez-Tom, Director of Patient and Community Engagement, Sixteenth Street Community Health Centers
  • Megan Sprecher, Immigration and Poverty Law Attorney, End Domestic Abuse Wisconsin 

                                                     2B: Using Data to Create Your Intentional Culture 

  • Dan Ritter, Director of People Analytics, Illumyx
  • Kristene Stacker, CEO, Partnership Community Health Center 

                                                     3B: Creating a Healthier Community: Integrated Approaches to Improve Population Health and Deliver                                                                              Patient-Centered Care

  • Trish Sarvela, Development Director, Partnership Community Health Center 
  • Wildalia Diaz, Health Access Educator, Partnership Community Health Center 
  • Julia Garvey, Community Liaison, CAC, Partnership Community Health Center
  • Matt Gehri, CFO, Partnership Community Health Center 



10:40 a.m. - 11:40 a.m.        SHOW-AND-TELL SESSION


11:40 a.m. - 12:30 p.m.        LUNCH

                                                   Sponsored by LabCorp



12:30 p.m. - 2:45 p.m.          PLENARY WORK SHOP - Continued

                                                    Led by Daniel Friedland, MD, CEO of SuperSmartHealth



2:45 p.m. - 3:00 p.m.           WPHCA CLOSING (Drawing of door prize - must be present to win - and snack)

                                                  Snack sponsored by Medline



3:00 p.m.                                ADJOURN