Print Page | Contact Us | Sign In
Quality Outcomes Group (QuOG) PLN Face-to-Face Meeting
Tell a Friend About This EventTell a Friend

QuOG PLN Face-to-Face Meeting

When: Tuesday, February 26, 2019
8:30 am - 3:00 pm
Where: Community Health Systems, Inc.
74 Eclipse Blvd.
Beloit, Wisconsin  53511
Contact: Molly Jones

Online registration is closed.
« Go to Upcoming Event List  

Quality Outcomes Group PLN: 2019 Face-to-Face

February 26, 2019

Community Health Systems, Inc.

74 Eclipse Blvd, Beloit, WI


Overall Meeting Objectives

As a result of today’s meeting, participants should be able to:

  • Leverage the collective knowledge of the group to accelerate Health Center performance for key quality measures, including hypertension and diabetes.
  • List two ways screening for social determinants of health improves patient-centered care.
  • Develop actionable next steps to advance quality improvement best practices.
  • Strengthen relationships between Health Center staff and promote a culture of excellence.


8:30 – 8:45          Registration and Light Breakfast           

8:45-9:00             Welcome & Setting the Stage

  •   Round robin of introductions and expectations for the day.

9:00 – 10:30       Implementing Social Determinants of Health (SDOH) Screening at Your Health Center

                 Presenter: Eva Scheppa, RN, BSN., Director of Health Services

                 from Family Health Center of Marshfield

                 With: Shannon Drake Buhr, Patient Engagement Coordinator

                 from Wisconsin Primary Health Care Association


                 This session will aim to help participants to:       

  • Understand how to collect and use SDOH data.
  • Explore how screening for SDOH may improve health outcomes and patient-centered care.
  • Create action steps to implement SDOH strategies in your Health Center.


10:30 – 10:45    Break


10:45 – 12:00    Including the Pharmacist in Team-Based Care

                Presenter: Kari Trapskin, Pharm.D., Vice President of Health Care Quality Initiatives

                from the Pharmacy Society of Wisconsin


                This session will aim to help participants to:       

  • Understand the role of pharmacists in managing chronic conditions.
  • Increase knowledge on what Medication Therapy Management is and how to implement it in your Health Center.
  • Expand the care team to involve the pharmacist.
  • Create action steps to involve or enhance the role of the pharmacist at your Health Center or from your community.


12:00 – 12:45   Networking Lunch 


12:45 – 1:45       Amplify Your Hypertension and Diabetes Quality Improvement

                This session will aim to help participants to:       

  • Increase knowledge of best practices to improve hypertension and diabetes quality measures (reviewing the provided list below).
  • Learn strategies to overcome challenges and barriers to hypertension and diabetes quality improvement.
  • Review WPHCA’s Diabetes Action Plan goals and future training and technical assistance opportunities.
  • Create action steps to implement one or more chronic condition management best practices.


1:45 – 2:30         Think, Pair, Share & Speed Dating

                 This session will aim to help participants to:       

  • Share strategies to overcome quality improvement challenges and barriers.
  • Strengthen relationships between Health Center staff.
  • Gain strategic ideas and tactical skills to use on the job.

1:45 – 2:30         QuOG Feedback and Direction Setting 

                 Key Questions:   

  • What is working well about QuOG?.
  • What suggestions or changes do you have on how to improve QuOG in the future? 
  • What future topics would you like to incorporate into QuOG?

2:45 – 3:00         Closing, Evaluation, & Next Steps

  • Closing remarks and appreciations.
  • Please complete an evaluation.
  • WPHCA will send notes and resources shared electronically as a follow-up.
  • Inform WPHCA if you would like assistance in completing any action steps identified during the sessions.


Brief List of Best Practices for Chronic Conditions

  •  Conduct pre-visit planning
  • Have provider-level scorecards or dashboards
  • Create registries for population health management
  • Have standardized treatment protocols for hypertension, diabetes, prediabetes, and high cholesterol and track staff implementation of those protocols.
  • Provides medication adherence educational materials and instruction.
  • Have documented care plans for patients with hypertension, diabetes, prediabetes, and high cholesterol.
  • Offers or refers patients with hypertension, diabetes, or prediabetes into a healthy living or self-management program.
  • Have care manager or care coordinator programs for patients with chronic conditions.
  • Have a diabetes-focused visit every 6 months for patients with diabetes.
  •  Have a diabetes-focused visit within 30 days for patient’s whose most recent A1c result is greater than or equal to 8.
  • Provide staff training on obtaining an accurate blood pressure with annual competency testing.
  • Have patients self-manage their hypertension, diabetes, prediabetes, and high cholesterol at home using tracking logs (food, exercise, blood sugar, and blood pressure), blood pressure monitoring devices, or electronic tracking devices.
  • Host or partner with Community Health Workers, Patient Navigators, or Health Coaches.
  • Become Patient-Centered Medical Home recognized.
  • Screen and follow-up on Social Determinants of Health


Cancellation Policy:

Registered participants may substitute another participant at no charge up to the day of the conference. Please inform WPHCA staff Lindsey Hess ( of the substitution as soon as possible to coordinate meals and participant materials. Participants may cancel at no charge up to 7 days before the event begins. No refunds are available for cancellations 6 days or fewer before the event begins.