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Fall Learning Session, Face-to-Face Meeting
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2018 Fall Learning Session

9/12/2018 to 9/13/2018
When: Wednesday, September 12, 2018
11:15 AM
Where: Blue Harbor Resort
725 Blue Harbor Drive
Sheboygan, Wisconsin  53081
United States
Contact: Lindsey Hess

Online registration is closed.
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Conference Location

Blue Harbor Resort & Spa

725 Blue Harbor Drive

Sheboygan, WI 53081

Reserve your room today!
Call 866-701-2583 and tell them you are with the Wisconsin Primary Health Care Association, Group #7AU4J2 to receive the special room rate of $112.00. The room block expires on August 22nd.


Invoices will be sent after the event if you are paying by check.  If you would like to pay by credit card, please contact Lindsey Hess at 608-443-2945.



Early Bird Special April 9 - July 31 - $144/attendee

Early Bird Special Group Discount (6 or more attendees) April 9 - July 31 - $108/attendee

July 31 - September 5 - $180/attendee

July 31 - September 5 Group Discount (6 or more attendees) - $135/attendee

Speaker Discount - $20 Off Registration Fee


Cancellation Policy

Registered participants may substitute another participant at no charge up to the day of the conference. You will need to send an email to Lindsey Hess with the new participant name as soon as possible to coordinate meals and participant materials. Participants may cancel at no charge up to 7 days before the event begins. No refunds are available for cancellations 6 days or fewer before the event begins.


Special Accommodation
If a participant requires special accommodation under the Americans with Disabilities Act, please contact Lindsey Hess at the Wisconsin Primary Health Care Association (608-277-7477).


Special Dietary Requests
A vegetarian option will be available. Please let us know if you have other needs.



Who Should Attend
Clinical, administrative, quality improvement, and outreach and enrollment champions.

Better together: Working in partnerships to improve health outcomes.


The overall purpose of this Learning Session is to bring together Wisconsin Health Center teams to share and learn promising practices for leveraging community-based work and partnership to enhance patient care.


Conference Objectives

  • Identify strategies that will encourage interdisciplinary integration in their organization
  • Utilize quality improvement strategies and targeted interventions to enhance the health and well being of patients
  • Describe ways to enrich community partnerships to address population health
  • Patricipate in the learning community by networking with statewide peers



This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Interstate Postgraduate Medical Association (IPMA) and WPHCA. The IPMA is accredited by the ACCME to provide continuing medical education for physicians.

The Interstate Postgraduate Medical Association designates this live activity for a maximum of 9.25 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Performance Excellence Award

WPHCA is soliciting nominations for the fourth annual Performance Excellence Award, which will be conferred annually at WPHCA’s Fall Learning Session. The Performance Excellence Award will recognize and celebrate CHC performance improvement teams and the efforts those teams have made over the past year to improve the health of patients, improve patient experience with their care, and/or improve the cost effectiveness of care.

Please complete the form linked here and include it in the nominee’s application packet. Contact Lynsey Ray ( with any questions or view the Performance Excellence Award here.


Show-and-Tell Session

WPHCA will be hosting a Show-and-Tell Session at the 2018 Fall Learning Session (FLS) where Health Centers are encouraged to participate and share any improvements, current projects, PDSA cycles, or other team-based initiatives made in the last year or two related to quality. One breakout room will be open with tables and slide boards displaying Health Center posters where FLS attendants will have the opportunity to walk around, look at other Health Center posters, discuss methods and outcomes shared, and enjoy an informal networking environment.

For further details, please review the Show-and-Tell description document. For assistance with creating a poster, review the Poster Creation 101 instructional document.

Each Health Center is responsible for creating and printing their own posters. Respond by August 1st to Sarah Wright ( whether your Health Center will be creating a poster or if you would like assistance in creating a poster.



Wednesday, September 12, 2018


11:15 a.m. - 11:45 a.m.          REGISTRATION


11:45 a.m. - 12:45 p.m.          WELCOME LUNCH

                                                     Sponsored by ISG Financial Advisors


12:45 p.m. - 1:45 p.m.            PEER-TO-PEER NETWORKING SESSION

                                                    Structured discussion time with your health center colleagues that serve in similar roles. Bring                                                                                                 your challenges, successes, and questions to share!

(Photo of a 2017 behavioral health-focused session)


1:45 p.m. - 2:00 p.m.              BREAK


2:00 p.m. - 5:00 p.m.              PLENARY WORK SHOP (with a break and snack)

                                                   Lead by Erin Olson, the Innovation and Engagement Coordinator from CAP Services, Inc. in Stevens Point, WI.


                                                   "CAP Services' poverty simulations are an opportunity for individuals to obtain first-hand knowledge of many                                                                       of the same situations and decisions experienced by low-income households."

                                                    To learn more, visit this website or watch this informational video.

                                                    Lead by Nikotris Perkins, the youth advocate and strategist at Ubuntu Research and Evaluation, LLC in Milwaukee, WI.


                                                     "UBUNTU Research and Evaluation is a consulting firm run by Black women who use liberation                                                                                                 and beloved community frameworks to evaluate, facilitate, and strategize with individuals, organizations, and                                                                      communities."

                                                     To learn more, visit this Ubuntu’s website or Nikotris’ website.


                                                   BREAK (around 3:30 pm)

                                                    Sponsored by Quest Diagnostics



(Photo of 2017 PE Award Winners, Access Community Health Centers, with WPHCA staff, Kay Brewer)

Sponsored by Johnson Bank and Johnson Insurance


Thursday, September 13, 2018

6:30 a.m. - 8:00 a.m.               REGISTRATION


7:00 a.m. - 8:00 a.m.               TOUR AT LAKESHORE COMMUNITY HEALTH CARE

                                                    1721 Saeman Avenue, Sheboygan, WI 53081

                                                    Transportation will be provided.


8:00 a.m. - 8:45 a.m.               BREAKFAST WITH A WELCOME AND OPENING SESSION

                                                     Sponsored by Hologic



8:45 a.m. - 9:00 a.m.               BREAK


9:00 a.m. - 10:00 a.m.             STORY TELLING "A" SESSIONS

                                                     1A: Integrating a Dental Hygienist into a Primary Practice

                                                            Speaker: Pattie Dequardo from Sixteenth Street Community Health Center

                                                     2A: Expanding Your Quality Improvement Team

                                                            Speaker: Ronni Murphy, OHCC, CHCO from Lake Superior Community Health Center

                                                     3A: Strategic Methods to Drive the Mission: Coverage to Care


                                                            Julia Garvey from Partnership Community Health Center

                                                            Maria Vargas, BSHM from Partnership Community Health Center

                                                            Alexia Whiteley, RN from Partnership Community Health Center


10:00 a.m. - 10:15 a.m.           BREAK


10:15 a.m. - 11:15 a.m.           STORY TELLING "B" SESSIONS

                                                     1B:Coordinating Care: The Oral Health Referral

                                                           Speaker: Dr. Sean Boynes, DMD, MS from the DentaQuest Institute

                                                     2B: Patient and Family Advisory Councils: Voice of lived experience driving meaningful Quality Improvement

                                                            Speaker: Holly Nannis, RN from Sixteenth Street Community Health Center

                                                     3B: Panel Discussion on Making an Impact Outside Your Health Center Walls


                                                            Jennifer Smith from Bridge Community Health Clinic

                                                            Karen Sanchez from N.E.W. Community Clinic

                                                            Charlotte Vander Venter from NorthLakes Community Clinic


11:15 a.m. - 12:15 p.m.           LUNCH

                                                     Sponsored by LabCorp



12:00 p.m. - 1:00 p.m.             SHOW-AND-TELL SESSION

         All CHCs are encouraged to participate and share any improvements, current projects, PDSA cycles, or other                            team-based initiatives made in the last year or two related to quality. Attendants of the FLS will be                                              encouraged to walk around, look at other Health Center posters, discuss methods and outcomes shared, and enjoy an          informal networking environment. To find out more, click here or e-mail Sarah Wright (




1:00 p.m. - 1:15 p.m.                BREAK


1:15 p.m. - 2:45 p.m.                KEYNOTE SPEAKER

                                                      Finding Meaning in Integration and Interprofessional Practice

                                                      Dr. Sean Boynes, DMD, MS

2:45 p.m. - 3:00 p.m.                WPHCA CLOSING (Drawing of door prize - must be present to win - and snack)


3:00 p.m.                                     ADJOURN