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Back Office Billing Peer Learning Network, Face-to-Face Meeting
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Back Office Billing Peer Learning Network Face-to-Face Meeting

11/28/2017
When: Tuesday, November 28th
9:00 AM
Where: WPHCA Office
5202 Eastpark Blvd
Suite 109
Madison 53718
United States
Contact: Amber Diorio
608-277-7477


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Back Office Billing Face-to-Face Meeting

Tuesday November 28th, 2017

8:30 am - 4:00 pm

WPHCA Office

5202 Eastpark Blvd, Suite 109

Madison, WI 53718

*$25 REGISTRATION FEE REQUIRED*

 

Goal of BOB:

The goal of this peer learning network is to provide a venue in which participants can share and learn best practices in the back-end billing, coding and accounts receivable processes, in order to both improve their individual work performance as well as improve their health center’s revenue cycle in key performance metrics.

 

Overall Meeting Objectives:

  • Leverage the collective knowledge of the group to accelerate Health Center work related to improving the quality of Health Center
  • Strengthen relationships/networks among Health Center staff
  • Gain strategic ideas and tactical skills to use on the job

 

8:30-8:45        Arrive, light breakfast and welcome

While we wait for people to arrive, please take a moment to jot down on a post-it note, what you would like to get out of today and questions for your colleagues. Use one post-it note per thought.

 

8:45-9:00         Introductions

Round table of introductions: Names, roles, etc.


9:00-10:00       Medicaid Training - Behavioral Health

Teresa Heusel, Professional Relations Representative, DXC Technology, Wisconsin Medicaid

Opportunity to learn more about WI Medicaid’s Behavioral Health, AODA, and SBIRT program policies and benefits, discuss common provider issues, and ask questions.


10:00-10:15     Bend


10:15-12:15     Medicaid Training- Dental

Natalie Stone, Professional Relations Representative, DXC Technology, Wisconsin Medicaid          

Opportunity to learn more about WI Medicaid’s Dental program policies and benefits, discuss common provider issues, and ask questions.         

 

12:15-1:00       Lunch

 

1:00-2:00         Break Out’s

As a group identify the top 3 challenges you face within one of the areas listed below, discuss/share what you have done to overcome the challenges or what tools resources or changes are needed to overcome the challenges.

  • Dental Billing
  • Behavioral Health Billing
  • General Coding
  • Payer Issues

2:00-2:15         Bend

 

2:15-3:30         Break Out Sharing

Each group will share challenges identified during the breakouts along with methods what tools, resources, or changes needed to overcome the challenges.

  • Dental Billing
  • Behavioral Health Billing
  • General Coding
  • Payer Issues

 

3:30-4:00         Wrap up and evaluations

 

 

Cancellation Policy:
Registered participants may substitute another participant at no charge up to the day of the conference. Please inform WPHCA staff of the substitution as soon as possible to coordinate meals and participant materials. Participants may cancel at no charge up to 7 days before the event begins. No refunds are available for cancellations 6 days or fewer before the event begins.